Career Center Troubleshooting
Frequently Asked Questions
Please sign in to the website before purchasing a job to be sure you are receiving the correct price and information.
Invoices are sent to the email associated with the member who is purchasing. If you are purchasing on behalf of another member, the invoice will be sent to that member. If you are the member posting and have not received the invoice, please check your spam folder as emails sometimes get blacklisted. If you still haven't received an email invoice, please contact us.
Links become active once payment has been processed. If you still can't access the job form and payment has been processed, you can access the form from your member profile.
If your job form is not appearing in your member profile as listed above, please contact us.
Try refreshing the page, then typing the application information manually instead of copying & pasting. Then resubmit the form. You should still be able to copy & paste your general job information into the details field.
Surfaces in BioMaterials Foundation's forms are optimized for use with Mozilla Firefox. If you are already using Firefox and are still having submission issues, please contact us.
Job postings may take up to the 48 hours (or two business days) to be posted on the site, not including weekends or holidays. This also includes any revisions to jobs already posted.
Issue #1 - Missing Information
Job postings are reviewed for missing detail information before they are made active. Jobs missing detail information will not be made active. Please be sure you have all the correct information listed in your job posting by viewing the posting in your member profile.
Issue #2 - Inactive Posting
Surfaces will not post jobs that are marked as "inactive" on the submission form. If you're not sure if your post is active or inactive, you can check your job posting through your member profile.
If your post already has all the needed information and has an active status (green button), and it's still not posted after 48 hours, please contact us.
For additional Career Center help please contact us.